Terms and Conditions

Effective Date: August 28, 2025

Flight Flex Media, operated by Sana Gull, is the owner and operator of  www.flightflexreservation.com . By accessing or using this Website, you agree to be bound by these Terms and Conditions as well as our Privacy Policy. If you do not agree, please discontinue use of the Website.

1. Acceptance of Terms

By using our Website, you acknowledge and agree to these Terms and Conditions, together with any additional guidelines or policies published on the Website. Flight Flex Media reserves the right to modify these terms at any time without prior notice. Continued use of the Website constitutes acceptance of any revisions.

2. Services Provided

Flight Flex Media provides an online platform that connects users with independent, third-party travel agents. These agents may assist with:

Flight bookings

Cancellations and modifications

Group or family travel arrangements

Seating preferences and related support

All services are facilitated exclusively via phone communication with partner agents. We do not offer direct online bookings, account creation, or online payment processing.

3. User Responsibilities

By using this Website, you agree to:

Provide accurate, current, and complete contact details when making inquiries or service requests

Use the Website only for lawful purposes and intended use cases

Refrain from fraudulent, misleading, or harmful activity

Avoid disrupting the functionality, security, or availability of the Website and associated services

4. Communication and Phone-Based Assistance

All bookings, cancellations, modifications, and customer support are handled solely by third-party partner agents over the phone.

It is your responsibility to ensure your contact details are correct, current, and reachable to receive timely assistance.

5. Booking Process and Payments

All bookings are processed by independent partner agents. Flight Flex Media does not collect payments, set ticket prices, or issue travel documents.

All financial transactions, ticketing terms, and service conditions are governed directly by the respective third-party agents or travel service providers.

6. Cancellations, Refunds, and Modifications

Requests for cancellations, refunds, or modifications are subject to the policies of the relevant airline, tour operator, or service provider.

While partner agents may assist in coordinating such requests, Flight Flex Media bears no responsibility for final outcomes, delays, or refusals.

7. Pricing Disclaimer

We strive to provide accurate and reliable information; however, final pricing and availability are determined solely by the third-party agent at the time of booking.

Flight Flex Media is not liable for any discrepancies, changes, or errors arising after an initial quote has been provided.

8. Intellectual Property

All content on this Website—including but not limited to logos, branding, layout, graphics, and written material—is the intellectual property of Flight Flex Media and is protected under applicable copyright and trademark laws.

Unauthorized reproduction, distribution, or use of such content is strictly prohibited.

9. Limitation of Liability

To the fullest extent permitted by law, Flight Flex Media disclaims any liability for indirect, incidental, or consequential damages arising out of your use of the Website or reliance on services facilitated by third-party agents.

10. Indemnification

You agree to indemnify, defend, and hold harmless Flight Flex Media, its owners, affiliates, employees, and partner agents against any claims, damages, or liabilities arising from your misuse of the Website, violation of these Terms, or interactions with third-party agents.

11. Governing Law

These Terms and Conditions are governed by the laws of Pakistan, under the jurisdiction of the courts in Rawalpindi. Any disputes arising out of the use of this Website shall be resolved exclusively in the local courts of this jurisdiction.

12. Termination of Access

Flight Flex Media reserves the right, at its sole discretion, to suspend or permanently restrict user access to the Website in cases of violations, abuse, or harmful conduct.

13. Changes to Terms

We may update or revise these Terms and Conditions at any time. Updates will be posted on this page with a revised “Last Updated” date. Continued use of the Website following updates constitutes acceptance of the revised terms.